Social We Terms of Service Agreement
Revision date: 01/09/2016.
THE FOLLOWING DESCRIBES THE TERMS ON WHICH SOCIAL WE OFFERS YOU ACCESS TO OUR APPS & SERVICES.
We may update the Agreement at any time. When we do, we will revise the “Revision date” at the top of this Agreement, and you may view the most recent version at http://www.socialwe.co/terms-conditions/. It is your responsibility to review the most recent version of the Agreement frequently and remain informed about any changes to it. By continuing to use the Platform, you consent to any updates to this Agreement. This version of the Agreement supersedes all earlier versions, and comprises the entire agreement between you and Social We regarding the Platform. By accessing or using the Platform, you accept this Agreement and any modifications that we may make to this Agreement from time to time. If you do not agree to any provision of this Agreement, you should not use the Platform.
Our Platform provides our users with a variety of resources to facilitate organising of group activities & events, (a “Social”).
You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our Platform, including without limitation your participation in or involvement with any Social We Social (as defined in Section 6.1) and your submission of acceptable Public Information (as defined in Section 4 (“Your Information”)). You also agree to comply with all applicable laws, statutes, ordinances and regulations regarding the transmission of technical data exported from the United Kingdom or the country in which you reside.
2.1 Eligibility. Our Platform is available to all individuals who are at least 18 years of age. Our Platform is not available to any temporarily or indefinitely suspended Social We users. By registering to use our Platform, you represent and warrant that you are at least 18 years of age. Additional eligibility requirements for a particular Social We Socials or may be set by the organiser of the Social We Social (an “Organiser”).
We have the right, in our sole discretion, to suspend or terminate your use of our Platform and refuse any and all current or future use of all or any portion of our Platform.
2.2 Password and Security. When you complete our registration process you will create a password that will enable you to access our Platform. You agree to maintain the confidentiality of your password, and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality and all activities that occur through the use of your password. You agree to immediately notify us of any unauthorized use of your password or any other breach of security. You agree that Social We cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.2.
3. Fees and Payments
3.1 General. Access to our Platform is free. We may charge fees for various premium features and services that we offer, and we will notify you of those charges at the time that we offer you the premium features or services for a fee. We may, in our sole discretion, and by notifying you on our website, change this policy and begin charging for access to our platform and other features and services, and we may, in our sole discretion, add, remove or change the features and services we offer or the fees (including the amount or the type of fees) we charge at any time. If we introduce a new service or charge a new fee, we will establish and notify you of the fees for that service at the launch of the service or start of charging a new fee. If we notify you of new fees or change the fees for an existing service, you agree to pay all fees and charges specified and all applicable taxes for your continued use of the applicable service. We are not responsible for any charges or expenses you incur resulting from being billed by us in accordance with these Terms of Service (e.g., overdrawn accounts, exceeding account limits, etc.).
3.2 Fees Assessed by Organisers; Payments to Organisers. Some Organisers may require or request fees for participation in a particular Social. Individual Social We Socials or other event fees are at the discretion of each Organiser, who decides whether such fees are required, the amount frequency, payment options, refund policies, and how such fees are spent. You may also have the option to make voluntary contributions to particular Organisers. Fees assessed by Organisers are remitted to the Organizer, not to Social We. To the extent that you use Amazon Payments, PayPal or another payment mechanism (e.g., check or cash), to pay fees assessed by an Organiser, you acknowledge that Social We does not control the transaction, and that you bear all risk in connection with the transaction. Refunds of any payment you make to any Organiser are subject to that Organiser’s policies and applicable law. If you believe any payment to an Organiser is in error, you must contact the Organiser to seek resolution. You should use common sense and be careful in deciding whether to make a payment to an Organiser. Organisers have full discretion whether and how to spend money in connection with their Social We Social. We cannot ensure that an Organiser is legitimate and truthful, that he or she will use payments as promised, or that you will be happy with how your payment is spent. Your correspondence or business dealings with, or participation in promotions of Social We Socials, including payment and related services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the applicable Organiser.
3.3 Consent to Disclosure. You acknowledge and agree that Social We may disclose Your Information (as defined in Section 4) if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to:(a) comply with a current judicial proceeding, a court order or legal process served on us or our platform, (b) enforce this Agreement, (c) respond to claims that Your Information violates the rights of third parties; (d) protect the rights, property or personal safety of Social We, its employees, users and the public; or (e) enable the transfer or sale to another entity of all or substantially all of our stock or assets in the line of business to which this Agreement relates, or upon any other corporate reorganisation, subject to the promises made in this Agreement. We also may disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or that we believe may expose us or you to legal liability.
4. Your Information
4.1 Definition. “Your Information” is defined as any information post or other material you provide (directly or indirectly), including through the registration process for Social We, or through the use of our Platform, in any public message board (including the ‘Event Chat’ feature within each Social) or through email. You are solely responsible for Your Information, and we act as a passive conduit for your online distribution and publication of your Public Information (as defined below).
Any of Your Information that, through the use of our Platform or otherwise, you submit or make available for inclusion on publicly accessible areas of our platform is referred to as “Public Information” (your name (if provided) and location are considered Public Information); any other portion of Your Information shall be referred to as “Private Information.” “Publicly accessible” areas of our Platform are those areas that are available either to some or all of our members (i.e., not restricted to your viewing only) or to the general public.
You should understand that your Public Information may be accessible by and made public through syndication programs (including data feed tools) and by search engines, metasearch tools, crawlers, metacrawlers and other similar programs.
4.2 Restrictions. In consideration of your use of our Platform, you agree that Your Information:
- (a) shall not be fraudulent;
- (b) shall not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- (c) shall not violate any law, statute, ordinance or regulation;
- (d) shall not be defamatory, trade libellous, unlawfully threatening or unlawfully harassing;
- (e) shall not be obscene or contain, pornography, child pornography, or photographs of unclothed person(s);
- (f) shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
- (g) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
- (h) shall not link directly or indirectly to any materials to which you do not have a right to link to or include.
In addition, you agree that you will provide us with your valid, current email address, both at the time of your registration with us and from time to time as your email address changes.
5.1 Control. You, and not Social We, are entirely responsible for all of your Public Information that you upload, post, email, transmit or otherwise make available via our Platform. We do not control your Public Information or the Public Information of or posted by other users and do not guarantee the accuracy, integrity or quality of Your Information or the Information of or posted by other users. Nor do we endorse any opinions expressed by you or other users. You understand that by using our Platform, you may be exposed to information that is offensive, indecent or objectionable. We do not have any obligation to monitor, nor do we take responsibility for, Your Information, Public Information or information of or posted by other users. You agree that under no circumstances will Social We its directors, officers, shareholders, employees, consultants, agents, advisers, affiliates, subsidiaries or its third-party partners be liable in any way for any information, including, but not limited to, for any errors or omissions in Your Information or the Information of or posted by other users, or for any loss or damage of any kind incurred as a result of the use of Your Information or Information of or posted by other users posted, emailed, transmitted or otherwise made available in connection with our Platform, or for any failure to correct or remove information.
5.2 Grounds for Removal, Sanction and/or Suspension.Notwithstanding any other provision of this Agreement, the following types of actions are cause for immediate removal, repeal and/or suspension or termination of your account:
(a) The use of our Platform to (including, without limitation, eligibility requirements):
- (i) harm or intimidate another person in any way, including restricting or inhibiting any other user from using our Platform;
- (ii) impersonate any person or entity (including Social We, Social We staff and other members), or falsely state or otherwise misrepresent your affiliation with any person, through the use of similar email addresses, nicknames, or creation of false account(s) or any other method or device;
- (iii) disguise the origin of any Public Information that is transmitted to any third party;
- (iv) “stalk” or otherwise harass another;
- (v) advertise merchandise, auctions, services or commercial websites, including offers to trade or charitable solicitations unrelated to the topic or spirit of the Social We social.
- (vi) resell Public Information or access to Public Information;
- or (vii) collect or store personal data about other users;
(b) Posting any Public Information or other material:
- (i) that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, intimidating, vulgar, obscene, profane, libellous, invasive of another’s privacy (including the posting of private emails or contact information about another individual), hateful, or racially, ethically or otherwise objectionable, including any Public Information or other material that may be considered hate speech;
- (ii) that is obscene, pornographic or adult in nature;
- (iii) that you do not have a right to make available under any law or under contractual or fiduciary relationships;
- (iv) that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party or rights of publicity or privacy;
- (v) that is unsolicited or unauthorised advertising, promotional materials, or any other form of solicitation (including, but not limited to, “spam,” “junk mail,” and “chain letters”);
- (vi) that is inappropriate, posted in bad faith, or contrary to the spirit of any Social We social;
- (vii) that uses the Platform primarily as a lead generator or listing service for another website or service;
(c) Encouraging others to violate this Agreement;
(d) Refusing to follow Social We staff instruction or direction;
(e) Violation (intentional or unintentional) of this Agreement, or of any applicable local, national or international law, statute, ordinance or regulation;
(f) Disclose the Private Information of any member of a Social We Social without the permission of that member; or
(g) Transmit money to Social We or any Organiser through financial accounts that are stolen, fraudulent or otherwise unauthorised.
Also, your posting of other inappropriate actions, Public Information or other materials may also warrant removal and/or suspension from our platform. Social We reserves the right to remove any post or other material without warning or further notice.
While we prohibit such conduct and content, you understand and agree that you nonetheless may be exposed to such conduct or content and that you use the Platform and attend Social We socials at your own risk.
For purposes of this Agreement, “posting” includes uploading, posting, emailing, transmitting or otherwise making available. Without limiting the foregoing, Social We and its designees shall have the right to remove any Public Information or other material that violates this Agreement or is otherwise objectionable.
5.3 Interference with Platform.
You agree that you will not:
(a) upload, post, email, or otherwise transmit any computer routines, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(c) take any action that imposes an unreasonable or disproportionately large load on our infrastructure; or
(d) copy, reproduce, alter, modify, or publicly display any information displayed on our platform (except for Your Information), or create derivative works from our platform (other than from Your Information), to the extent that such action(s) would constitute copyright infringement or otherwise violate the intellectual property rights of Social We or any other third party, except with the prior written consent of Social We or the appropriate third party.
5.4 General Practices Regarding Use of Platform. You acknowledge and agree that we may establish general practices and limits concerning the use of our Platform. You agree that we have no responsibility or liability for the storage or the deletion of, or the failure to store or delete, any of Your Information. You acknowledge that we reserve the right to log off users who are inactive for an extended period of time. In addition, you acknowledge that we reserve the right to change these general practices and limits at any time, in our sole discretion, with or without notice.
6. Socials at Venues
6.1 Social We socials. Through our Platform we provide tools that enable our users to arrange physical meetings (a “Social We Social”) at venues that include, but are not limited to, public parks, private homes or private enterprises (such as coffee shops or retail stores). We do not supervise these Social We Socials and are not involved in any way with the actions of any individuals at these Social We Socials. As a result, we have no control over the identity or actions of the individuals who are present at these Social We Socials, and we request that our users exercise caution and good judgment when attending these Social We Socials.
6.2 Release. Because we do not supervise or control the Social We Socials or interactions among or between attendees of Social We Socials and other persons or companies, and because we are not involved in any way with physical transportation to or from Social We Socials or with the actions of any individuals at Social We Socials, and because we do not control Amazon.com, PayPal, credit card companies or other payment processing companies, and because we cannot guarantee the true identity, age, nationality of Platform users, and because we have very limited control, if any, over the quality, safety, morality, legality, truthfulness or accuracy of various aspects of the Platform you agree that you bear all risk and you agree to release us (and our officers, directors, shareholders, agents, employees, affiliates, subsidiaries, and third party partners) and Organisers from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, now and in the future, arising out of or in any way connected with your use of the Platform, your Third Party Transactions, our resolution of any disputes among users, and/or your transportation to or from, attendance at, or the actions of you or other persons at, a Social We Social. You further waive any and all rights and benefits otherwise conferred by any statutory or non-statutory law of any jurisdiction that would purport to limit the scope of a release or waiver.
7. Communications from Social We and Members of the Social We Community
7.1 Social We Communications. You understand that certain communications, such as Social We service announcements and newsletters, as well as offers of sponsorship or promotion relevant and beneficial to you, are part of our Platform. By using our Platform, you expressly agree to receive such communications from Social We.
7.2 Communications with Members of the Social We Community.
- Your Organiser. By joining or registering an ‘interest’ in a Social We Social, you understand and agree that you may receive communication from your Organiser and their designees in the normal course of utilising our Platform. Your Organiser’s messages will be relayed via ‘Event Chat’ and also to your email address through our Platform, which does not disclose your email address.
- Social We Group Mailing List. You may receive email from other members of your Social via your Socials Event Chat functionality. You may also send a message to, or reply to a message from, other members of your Social We Social via the Event Chat functionality.
7.3 Role of Organiser. You understand that the Organiser of a Social We Social. Everywhere in which you are a member has the right, in his or her sole discretion, to terminate your attendance to their Social at their own discretion, to charge fees in connection with the Social We Social they have organised, limit or set eligibility requirements for Social We Social attendees. Please be aware that an Organiser is: (a) not Social We’s representative or agent, and therefore an Organiser may not enter into contractual relations or obligations on Social We’s behalf; (b) not entitled to enter into contractual relations or obligations on behalf of specific Social We Social attendees unless expressly agreed by those Group members; and (c) acting independently, and therefore no contractual relationship or obligation arises between an Organiser or an individual Social We Social attendee unless otherwise agreed.
7.4 Other Users. We do not control the information provided by other users, which is made available through our system. You may find other users’ information to be offensive, harmful, inaccurate or deceptive. Please use caution and common sense when using our platform. Please note there is a risk that you may be dealing with underage persons or people acting under false pretence.
We may provide, or third parties may provide, links to other websites or resources. Because we have no control over such websites or resources, you acknowledge and agree that we are not responsible for the availability of such websites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You also acknowledge and agree that Social We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resource.
10. Dealings with Marketing Partners and Third Parties
Your correspondence or business dealings with, or participation in promotions of, marketing partners or other third parties found on our Platform, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such marketing partner or other third party. You agree that Social We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such marketing partners or other third parties located through the use of our Platform.
You agree to indemnify and hold us and our officers, directors, shareholders, agents, employees, consultants, affiliates, subsidiaries and third-party partners harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of your representations and warranties or this Agreement or the documents it incorporates by reference, your use of our Platform, Your Information, your violation of any law, statute, ordinance or regulation or the rights of a third party, your participation in a Social We Social, or your participation as an Organiser of Social We Socials (whether the claim or demand is due to or arising out of your transportation to or from, attendance at, or the actions of you or other users at Social We Socials). Without limiting the foregoing, you, as an Organiser, agree to indemnify and hold us and our officers, directors, shareholders, agents, employees, consultants, affiliates, subsidiaries and third-party partners harmless from any claim or demand, including reasonable legal fees, made by any Social We Social attendee or third party due to or arising out of your actions as an Organiser, including your use of money paid to you by attendees of your Social We Social.
12. Warranties; Liability
12.1 Disclaimer of Warranties. Your use of our Platform is at your sole risk. Our Platform is provided to you “as is” and on an “as available” basis. We specifically disclaim all warranties and conditions of any kind, whether express, implied or statutory, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We disclaim any warranties regarding the security, reliability, timeliness, and performance of our Platform. We disclaim any warranties for any information or advice obtained through our Platform. We disclaim any warranties for services or goods received through or advertised on our Platform or received through any links provided by our Platform, as well as for any information or advice received through any links provided through our Platform.
In addition, no advice or information (oral or written) obtained by you from us shall create any warranty.
You understand and agree that you download or otherwise obtain material or data through the use of our Platform at your own discretion and risk and that you will be solely responsible for any damages to your computer system / mobile device or loss of data that results from the download of such material or data.
12.2 Limitation of Liability. You agree that in no event shall Social We be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Social We has been advised of the possibility of such damages), arising out of or in connection with our Platform or this Agreement or the inability to use our Platform (however arising, including negligence), arising out of or in connection with Third Party Transactions or arising out of or in connection with your use of our Platform or transportation to or from Social We Socials , attendance at Social We Socials, participation in or exclusion from Social We Socials and the actions of you or others at Social We Socials.
12.3 Exclusions. Some jurisdictions do not allow the exclusion or limitation of certain warranties or of incidental or consequential damages. Accordingly, some of the limitations in this Section 12 may not apply to you.
13. Dispute Resolution
13.1 Process. The parties will attempt in good faith to resolve through negotiation any dispute, claim or controversy arising out of or relating to this Agreement including the documents it incorporates by reference, your use of our Platform, Your Information, your violation of any law or the rights of a third party, or your participation in Social We Socials (whether the dispute, claim or controversy is due to or arising out of your transportation to or from, attendance at, or the actions of you or other users at Social We Socials).
13.2 Dispute Resolution By Social We for the Benefit of Users. We may try to help Social We members resolve disputes. We do so in our sole discretion, and we have no obligation to try to resolve disputes between users. To the extent we attempt to resolve disputes, we will do so in good faith based solely on the general rules and standards of the Platform, and we will not make judgments regarding legal issues or claims.
We reserve the right at any time or times to modify or discontinue, temporarily or permanently, all or any portion of our Platform with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or termination of our Platform.
15. Termination; Breach
You agree that we, in our sole discretion, may issue a warning, temporarily suspend, indefinitely suspend, remove content or information you have posted, or terminate your account your status as a particular Social We Social attendee or Organiser, or your ability to use all or any portion of our Platform (including any APIs), for any reason, including, without limitation, (a) for lack of use, (b) if we believe that you have violated or acted inconsistently with the letter or spirit of this Agreement or the documents or agreements it incorporates by reference, (c) if we are unable to verify or authenticate any information you provide to us, or (d) if we believe that your actions may cause legal liability for you, our users or us. You agree that any termination of your account or access to all or any portion of the Platform under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or our Platform. You also agree that we shall not be liable to you or any third party for any termination of your use of or access to all or any portion of the Platform.
16. Trademarks; Copyrights; Proprietary Rights
16.1 Social We’s Trademarks. Social We trademarks and service marks, and other Social We logos, products and service names, are trademarks of Social We Ltd. (the “Social We Trademarks”). Except as otherwise permitted by law, you agree not to display or use in any manner the Social We Trademarks without Social We’s prior written consent.
16.2 Copyrights and Trademarks of Others. Social We respects the intellectual property of others, and we ask our users to do the same. To the extent Social We uses a trademark that is the property of a third party, Social We shall provide clear notice to anyone viewing Social We’s use of that trademark that (a) Social We does not own the trademark and that the trademark is the property of a third party, (b) Social We has no affiliation, connection or association with that third party, and (c) if applicable, that third party has not approved or sponsored Social We’s use of the trademark in any way. We may, in appropriate circumstances and in our discretion, remove, or disable access to, material that infringes on the rights of others, and terminate access to our Platform to those who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Copyright Agent the following information: 1.an electronic or physical signature of the person authorised to act on behalf of the owner of the copyright or other intellectual property interest; 2.a description of the copyrighted work or other intellectual property that you claim has been infringed; 3.a description of where the material that you claim is infringing is located on the site; 4.your address, telephone number, and email address; 5.a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; 6.a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorised to act on the copyright or intellectual property owner’s behalf.
Our Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:
By email: email@example.com
16.3 Proprietary Rights. You acknowledge and agree that our Platform contains proprietary and confidential information that is protected by applicable intellectual property and other laws. You also acknowledge and agree that content contained in sponsor advertisements or information presented to you through our Platform or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as consented to by Social We or advertisers in writing, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on our Platform, in whole or in part.
17. No Resale
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of Social We’s Platform, use of the Platform, or access to the Platform for any sales of goods or services, or promotion of a company, good, or service unrelated to the topic or spirit or the Social We Social.
18. Additional Terms
18.1 Notices. Except as otherwise stated in this Agreement or as expressly required by local law, any notice to us shall be given by email to firstname.lastname@example.org, and any notice to you shall be given to the email address that you provided us during the registration process. Notice shall be considered given 24 hours after email is sent, unless the sending party is notified that the email address is invalid.
18.2 Entire Agreement. This Agreement constitutes the entire agreement between you and Social We, superseding any prior agreements between you and Social We. To the extent that you have previously registered with Social We and provided Your Information, this Agreement now governs how Social We may use Your Information, whether provided in the past or the future.
18.3 No Agency. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and Social We is intended or created by this Agreement.
18.4 Governing Law. Except as expressly provided in this Section, (a) this Agreement and the relationship between you and Social We shall be governed by the laws of the United Kingdom. You and Social We agree to submit to the personal and exclusive jurisdiction of the courts located within the United Kingdom.
18.5 Assignment. You agree that this Agreement, all rights herein, and all incorporated agreements may be automatically assigned by Social We, in our sole discretion, to one or more third parties in the event of a merger, acquisition, corporate reorganisation, sale of all or substantially all of Social We’s assets, or similar transaction.
18.6 No Guaranty. We do not guarantee continuous, uninterrupted or secure access to our Platform, and operation of our website/application may be interfered with by numerous factors outside of our control.
18.7 No Waiver. Social We’s failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision and does not waive our right to act with respect to subsequent or similar breaches.
18.8 Severance. If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, you and Social We nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of this Agreement will remain in full force and effect.
18.9 Limitation. You and Social We each agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of our Platform or this Agreement must be filed within one (1) year after the claim or cause of action arose or be forever barred.
18.10 Titles. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
19. Disclosures; Violations
The Platform offered under this Agreement is offered by Social We Ltd.
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By indicating during registration that you have read and agreed to this Agreement, you are agreeing that you have read and understand this Agreement and agree to all of the terms of this Agreement, including Section 13 which provides that all disputes, claims or controversies arising out of or relating to this Agreement shall first be dealt with through negotiation and mediation and if the dispute is not resolved shall then be submitted to binding, neutral arbitration.